Executive Assistant · Apopka, FL

Michelle
Jones

Right hand to the C-Suite for more than a decade.

A highly organized Executive Assistant and administrative operations professional with 10+ years supporting CEOs, presidents, boards, and HR teams across corporate, nonprofit, healthcare, financial services, and government-funded programs. Trusted with the confidential, the complex, and the things that simply cannot slip.

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01

The brief

The kind of assistant executives stop worrying about the calendar around. Michelle has spent her career as the trusted operating layer behind senior leaders, keeping inboxes, board materials, travel, contracts, and confidential matters quietly under control. When a federally funded program needed leadership, she led a 24-person team. When 600 interns needed onboarding, she handled the paperwork for all of them.

10+
Years supporting the C-Suite
24
Specialists led as Pod Lead
600
Interns onboarded
5
Sectors: corporate to gov't
02

Experience

2022 — Present

Executive Assistant to the CEO

H&A Packing
  • Manage the CEO's inbox, calendar, and administrative support for a produce packing business serving growers, marketers, brokers, customers, and board stakeholders.
  • Act as liaison across all parties to keep communications organized, timely, and confidential.
  • Coordinate board support: meeting logistics, materials, follow-up, and executive preparation.
  • Own special projects from intake through completion amid shifting deadlines and priorities.
2021 — 2022

Eligibility Specialist → Pod Lead

AppleOne · OurFlorida Rental Assistance
  • Managed casework for Florida's federally funded rental assistance program, guiding applicants through eligibility and documentation.
  • Promoted from Specialist to Pod Lead within 10 months on performance and program knowledge.
  • Led a team of 24 Eligibility Specialists with workflow guidance, case oversight, and daily support.
  • Handled high-volume file management, documentation review, and phone/email support for households facing housing instability.
2021

Temporary Executive Assistant

Accounting Principals · Orlando Credit Union
  • Supported the CEO and President with inbox management, heavy calendaring, travel, and contract management.
  • Prepared board meeting minutes from dictation and coordinated executive follow-up.
  • Managed confidential executive communications, contracts, scheduling, and priorities.
2020 — 2021

Temporary Senior Administrative Assistant

AppleOne · Eviction Diversion Programs
  • Supported Seminole and Orange County Eviction Diversion Programs, helping applicants with document uploads and application completion.
  • Managed heavy file organization and phone/email support for residents facing eviction.
  • Coordinated applicant documentation under time-sensitive program requirements.
2018 — 2020

Multiple Temporary Assignments

Manpower / OfficeTeam
  • Supported multiple C-Suite executives at AdventHealth Hospital with calendaring, event management, presentations, and special projects.
  • Conducted HRIS analysis for Hilton Grand Vacations and supported recruiting for TurningPoint Healthcare Solutions.
  • Onboarded 600 teenagers for CareerSource's Summer Internship Program, coordinating documentation and processing.
2015

Executive Assistant to the President

Junior Achievement of Central Florida
  • Planned monthly board meetings and the Annual Board Retreat: logistics, materials, and executive coordination.
  • Supported the Annual Fundraiser / Hall of Fame event through donor correspondence and administrative execution.
  • Managed Outlook calendar, inbox, multiple phone lines, reception, HRIS changes, onboarding, and new-hire IT needs.
2008 — 2014

HRIS Analyst

CNL Financial Group, Inc.
  • Owned HR system data entry for onboarding, promotions, department transfers, and offboarding.
  • Produced monthly and annual reports for management from HRIS data.
  • Managed the RFP process and implementation of a new HRIS platform (2012–2013).
  • Supported Benefits Open Enrollment, company-wide Annual Performance Reviews, compensation market analysis, and quarterly sales bonus tracking.
2004 — 2008

Executive Assistant to CHCO / CTO / COO

CNL Financial Group, Inc.
  • Managed executive calendars, inboxes, phone lines, reception, board participation, and confidential communications for senior executives.
  • Spearheaded an overhaul of department-wide procedures for the Chief Tax Officer's office.
  • Reviewed and summarized legal documents and supported a large-scale downsizing initiative.
  • Coordinated executive board participation with Junior Achievement and Heart of Florida United Way.
1996 — 2004

Executive Assistant to the Rector / Publications Secretary

St. Mary's-on-the-Highlands Episcopal Church
  • Supported the Rector, Vestry, and parishioners with calendars, meeting setup, minutes, dictation, correspondence, and special events.
  • Produced weekly newsletters, bulletins, mailings, and parish communications.
  • Served as liaison for weddings, funerals, baptisms, and other sensitive community events.
03

What she brings

Executive Support / 01

C-Suite Support Calendar Management Inbox Management Board Meeting Support Meeting Minutes Travel Arrangements Contract Management Confidential Information Special Projects Stakeholder Communication Event Management Donor Correspondence

People & HR Operations / 02

HRIS Onboarding Reporting RFP Coordination Benefits Open Enrollment Performance Review Tracking Compensation Market Analysis Process Improvement File Management Phone & Email Support

Tools & Systems / 03

Microsoft Office Suite Word Excel PowerPoint Publisher Outlook Google Workspace Adobe Acrobat Foxit Reader Ceridian UltiPro Oracle
04

Education & let's talk

Education

Bachelor of Business Management

Samford University
Birmingham, AL · 1997
Available for

Executive & administrative support roles.

Open to conversations with executives and teams who need a dependable, discreet right hand.

Email Michelle View LinkedIn